Shipping Policy


Airsoft Atlanta shipping policy:

NO SALES TO MINORS! PERIOD! All airsoft GUN sales to CA, IL, MA, MI, MN, NH, NJ, NY, PA and DC require a 21+ age signature, ID required upon UPS delivery.

Airsoft Atlanta is a real company that takes pride in shipping orders out faster than most e-commerce companies do.  We take personal care of each and every order after you place it on our website.  We use environmentally friendly bio-styrofoam peanuts for packing and brand new corrugated cardboard boxes for safe shipping.

All orders will receive an automated email notification with tracking information after it ships.


UPS Shipping:

If you order before 5pm Eastern Standard Time, we will ship your order out same day!  If you order over the weekend, we'll ship your order out on Monday.  You will also receive a UPS tracking number via email once your order ships out (in the evening) automatically.  We ship via UPS Ground, which usually arrives fairly quickly, depending how far from Georgia you're located.  Please see the transit map below:




CANADA and International Orders:

We can ship orders to Canada via UPS too!  Just no gun orders please, since Canada won't allow them at this time. Gun orders placed with Canadian shipping addresses will be canceled immediately. No free shipping option (even for orders over $199) to Canada.  Canadian orders may also incur custom's fees (UPS brokerage), taxes and other delivery charges that are not included in your Airsoft Atlanta order.  These additional expenses may run upwards $10+ depending on what you order, its value and weight.  No Canadian Money Orders allowed, credit-card online only.  Orders to Canada are emailed a tracking # and usually take a week or so to arrive.

International Orders:  International shipping coming soon (January 2012)
  • We will be shipping outside the USA very soon
  • No gun orders will be allowed for export - you may only order accessories, tactical gear, parts, etc
  • Credit card orders ok for small shipments.  Larger orders and gun shipments will be ok with wire bank transfer payments
  • We will have more information here and a custom ordering page for international customers shortly

PRIORITY MAIL (USPS):

We ship small and lightweight packages, meant for small parts and tactical gear, via Priority Mail 2-3 day.  We cannot guarantee same-day shipment on Priority mail packages, but will get the shipped out within 24 hours of processing your order. Our daily cut off time for USPS orders is 10AM.   Priority boxes usually arrive at your house 2-3 days after we ship them, but are not guaranteed (they can sometimes take up to a week on rare occasions).  But this is a quick and cheap method for shipping small upgrade parts, accessories, etc.  A delivery confirmation # will be sent to your email address upon shipping.

PRIORITY MAIL SHIPPING MAY NOT SHIP THE SAME DAY. WE STRIVE TO SHIP YOUR ORDER AS SOON AS POSSIBLE.

 Orders to APO, Guam, Puerto Rico, US Virgin Islands, Wake Island, Alaska, and Hawaii addresses ship via the US Postal Service (USPS).  The orders are packed (usually in 24 hours) and shipped via US Priority Mail service - fully insured and with signature required (cost included).  No free shipping (orders over $199) for non-lower 48 US States.  Just order as usual on the website, it'll show you the USPS Priority shipping rates. 

If you have any questions, feel free to call us to ask about any shipping questions:  770-449-9991


UPS Order Tracking:

Please use our system to track your order. This system only works AFTER we ship out your package. This is usually within 24 hours, or next business day. The UPS system is updated usually around 8pm EST daily. Orders placed on Friday, Saturday and Sunday will ship on Monday. UPS does not deliver or pickup on the weekends, as per their policy.

After you receive a shipping-confirmation(order was shipped), use this page for tracking your order. Use the OnlineOrder_Number found in bold on your invoice(emailed to you). This tracking page will work after 8pm Eastern Standard Time from when your package was 'shipped'. If the order comes up as invalid, try again later in the evening. This system is only for Credit Card customers only.

Enter your Order Number here

After submitting your order number, click the 'track my package' button. You will automatically be forwarded to the UPS Database website. If the number comes up as invalid, that means UPS has not picked up your order from us yet. Please check again after 8pm that evening they pick it up from us. Again orders on Friday, Saturday, and Sunday will be shipped on Monday (check Monday after 8pm). Check your tracking # frequently for updated information. If you see an 'Exception' with your shipment, please call UPS directly at: 1-800-PICK-UPS. Thanks again for your order with Airsoft Atlanta. We are proud to be the fastest retailer in the airsoft business!